Frequently Asked Questions

Criminal Records Agency (CRA) is an unrestricted Umbrella Body of the CRB and can provide services to the public and private sector including: Social Service and Education Departments, NHS Health Trusts, District Councils, Independent Schools, Residential/Nursing Homes, Ofsted registered Day Care Providers and all other occupations which involve working with, or having access to, children, the elderly and other vulnerable people.

We offer an efficient and thorough service and forward all correctly completed application forms to the CRB within 24 hours of receipt from the applicant. Enhanced Disclosures take approximately six weeks to complete.

Final Disclosure information will be passed to the client within 24 hours of receipt and there is a dedicated help line for all queries.

Please contact our dedicated helpline on 0844 7360009 (landline calls charged at local rate).

Alternatively you can email us at info@criminalrecordsagency.co.uk with details of your specific requirements.

Please contact our dedicated helpline on 0844 7360009 (landline calls charged at local rate).

Alternatively you can email us at info@criminalrecordsagency.co.uk with details of your specific requirements.

Nestor is an Umbrella Body of the Criminal Records Bureau and operates within the CRB Code of Practice.

We have established processes and quality control measures to ensure applications are processed quickly and in confidence.

Umbrella Bodies perform similar functions to Registered Bodies by countersigning applications on behalf of organisations who, for whatever reason, cannot adhere to the Code of Practice or do not wish to be a Registered Body but are entitled to use the service.

Please note that the CRB may de-register smaller Registered bodies in the near future.

For further information go to www.homeoffice.gov.uk/agencies-public-bodies/crb.